Privacy policy last updated: 5th August, 2023
This privacy policy will explain how "Ben Simmonds English" (henceforth also referred to by "We" and "Us") uses the personal data we collect from you.
Topics:
• What data do we collect and how do we collect it?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• How to contact us
What data do we collect and how do we collect it?
"Ben Simmonds English" collects the following data:
• Email address and/or phone number and/or other contact information, which you can voluntarily choose to provide through the contact forms on www.bsimmondsenglish.com (henceforth referred to as "the Site"), or by direct communication (e.g. by email, phone or messaging application)
• If you have contracted a service with "Ben Simmonds English", we will ask you to provide certain customer data for invoicing purposes, provided by you through direct communication (e.g. email, phone or messaging service.)
• Information on the particular products and services we provide to you, for records and for invoicing purposes.
• Customers’ lesson content will be stored on the servers of our partner Conceptboard, which provides the whiteboard and collaboration tools for lessons with "Ben Simmonds English"
• If you choose to create a user account on the Site, we will collect and securely store a username and encrypted password for your account.
How will we use your data?
"Ben Simmonds English" collects your data so that we can:
• Communicate with you in order to discuss our products and services
• Provide an ongoing record of the products and services provided to you, including for invoicing purposes.
• Give you access to the content of the lessons you have taken.
How do we store your data?
"Ben Simmonds English" stores your personal data on a secure database located inside the European Union (EU).
• "Ben Simmonds English" will store your contact information until six months after your last requested service.
• Lesson content is hosted on the secure EU-located servers of Conceptboard. Please see their privacy policy for more detailed information.
• Customer data for invoices will be kept for six years after the invoice has been paid, if not required by law that it is stored for a longer period.
• Lesson content will be deleted from the Conceptboard servers six months after the customer’s last requested service, unless otherwise requested by the customer.
What are your data protection rights?
"Ben Simmonds English" would like to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access
You have the right to request "Ben Simmonds English" for copies of your personal data.
The right to rectification
You have the right to request that "Ben Simmonds English" correct any information you believe is inaccurate. You also have the right to request "Ben Simmonds English" to complete the information you believe is incomplete.
The right to erasure
You have the right to request that "Ben Simmonds English" erase your personal data, under certain conditions.
The right to restrict processing
You have the right to request that "Ben Simmonds English" restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to "Ben Simmonds English" processing of your personal data, under certain conditions.
The right to data portability
You have the right to request that "Ben Simmonds English" transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: bwsimmonds@gmail.com
Privacy policies of other websites
The "Ben Simmonds English" website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
"Ben Simmonds English" keeps its privacy policy under regular review and places any updates on this web page. The date of the last update is listed at the top of the page.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: bwsimmonds@gmail.com
Or contact us through our contact forms on the website .